Refund and Returns Policy – Laxmi Inflatables
At Laxmi Inflatables, customer satisfaction is our top priority. We take great care in ensuring that every product is delivered to you in perfect condition. However, if you are not fully satisfied with your purchase, our Refund and Returns Policy is here to help.
1. Eligibility for Returns
- Products can be returned within 14 days of delivery.
- Items must be unused, undamaged, and in their original packaging.
- Proof of purchase (invoice or order confirmation) is required.
2. Non-Returnable Items
- Customized or personalized inflatables (with specific branding, size, or design).
- Products damaged due to misuse, negligence, or improper handling after delivery.
- Items returned after 14 days of delivery.
3. Refund Process
- Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
- If approved, refunds will be processed to your original payment method within 7–10 business days.
- Shipping charges are non-refundable (except for cases of defective or incorrect items).
4. Replacement Policy
- If the product delivered is defective, damaged, or incorrect, we will replace it at no additional cost.
- In case a replacement is not available, a full refund will be issued.
5. How to Request a Return
To initiate a return or refund request:
📧 Email us at laxmiinflatables1995@gmail.com
📞 Call us at +91 98102-89533 / 99586-97854 / 96252-17120
Please include your order number, reason for return, and product details.
